Public Outreach Process

Citizen Involvement
The Plano Tomorrow plan is based on the visions of the community and required a thorough public outreach campaign along with several detailed work sessions with the Plano Tomorrow Advisory Committee. During the 26 month period, over 4,000 individuals participated with the plan's policies and actions through surveys, open houses, and on-site meetings, contributing to over 20,000 comments and ideas. With thousands of residents and business owners participating, the Plano Tomorrow Public Outreach Campaign has been the most successful initiative of any update to the city’s Comprehensive Plan.

Below is the four step process that was completed to create the plan. To promote citizen involvement, the city sent announcements to 82,000 residents through utility bills and delivered over 5,200 announcements to apartments; made 40,000 calls through a telephone calling service for a telephone town hall meeting; attended several neighborhood meetings including the HOA and Neighborhood Association's Quarterly Breakfast; held Take the Case "meetings in a box" workshops with schools, neighborhoods associations, and the Plano Chamber of Commerce; hosted booths at the International Festival and Plano Balloon Festival; ran an announcement in the Dallas Morning News; created a promotional video that was available on the project website throughout the process, hosted four open house meetings at libraries across the city, participated with over 40 organizations, and had over 25 public work sessions with the Advisory Committee. In addition to posting meeting announcements on the project website, an active electronic newsletter was distributed with nearly 1,500 subscribers to provide updates on the process of the plan.
Step 1
Survey the Public to Identify Issues (July 2013 - January 2014)


Step 2
Work with the Advisory Committee to Identify Policies and Actions Based on Public Comments (February 2014 - October 2014)

Step 3
Confirm Policies and Actions with the Public (November 2014 - September 2015)

Step 4
Take Final Recommendations to the Planning & Zoning Commission and City Council for Public Hearings and Consideration for Adoption
(September 2015 - October 2015)

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